Overview

At Bombey Sea Foods, we are committed to delivering fresh, hygienically packed seafood to your doorstep. Every order is carefully processed and transported using appropriate packaging to maintain freshness and quality.

1. Order Processing

• Orders are processed after successful payment confirmation.

• Fresh seafood orders are prepared, cleaned, and packed before dispatch.

• Orders placed after business hours may be processed on the next working day.

2. Delivery Areas

• We currently deliver to selected serviceable locations.

• Delivery availability depends on your PIN code and service area.

• Additional locations may be added over time.

3. Delivery Time

• Orders are usually delivered within the estimated delivery time shown during checkout.

• Delivery times may vary due to weather conditions, traffic, public holidays, or other unforeseen circumstances.

• We will make every effort to deliver your order as quickly as possible.

4. Shipping Charges

• Shipping charges, if applicable, will be displayed during checkout before payment.

• Free delivery may be offered on selected orders or promotional campaigns.

5. Freshness & Packaging

• All seafood is hygienically cleaned, quality-checked, and securely packed.

• We use food-safe packaging to preserve freshness and maintain product quality during transit.

6. Delivery Guidelines

• Please ensure someone is available to receive the order at the delivery address.

• If delivery cannot be completed due to an incorrect address or customer unavailability, re-delivery may not be possible for perishable products.

7. Delayed or Failed Deliveries

• While we strive for timely deliveries, delays beyond our control may occasionally occur.

• Bombey Sea Foods is not responsible for delays caused by courier partners, natural events, or unforeseen circumstances.

8. Damaged or Incorrect Orders

• If you receive a damaged, spoiled, or incorrect product, please notify us within 24 hours of delivery.

• Kindly share clear photos or videos for verification.

• Eligible requests will be processed for a replacement or refund after review.

9. Order Tracking

• Customers may receive order confirmation and delivery updates via phone, SMS, WhatsApp, or email where available.

10. Contact Information

Contact Us

Have questions about your delivery? We’re here to help.

Address
Your Business Address

Phone
+91 7666 837 915

Email
bombeyseafoodsgmail.com